InternetE-mail your query, say businesses -- but few reply (Reuters)

Reuters - Waiting for a company to reply to your online query? You could be waiting a long time, with an Australian survey finding nearly 60 percent of large companies don't respond to customer's enquiries.

SYDNEY (Reuters) - Waiting for a company to reply to your online query? You could be waiting a long time, with an Australian survey finding nearly 60 percent of large companies don't respond to customer's enquiries. Sales consultancy Strike Force Sales sent 460 information requests, by e-mail or post, to a range of Australian organizations that have at least 100 staff to simulate genuine customer enquiries. But after more than a week, 59 percent of these companies had yet to respond, said Darren Cox, the firm's operations manager, and those that did reply took at least one-and-a-half days. The least responsive businesses were in retail and construction, the survey showed. "They (companies) want to say you can contact us but that doesn't mean that we will contact you," Cox told Reuters. ... [ Read more on www.yahoo.com ]

InternetData Demand to Drive 4G Broadband Forward

New report shows explosive growth ahead for high-speed wireless -- yet WiMAX may emerge a loser.

InternetSaaS E-commerce Services on the Rise

Convenience and low pricing will lure new entrants, small businesses and departments of large corporations to e-commerce delivered as a service.