InternetNetflix resumes normal shipping after 3-day glitch (AP)

AP - Online DVD rental leader Netflix Inc. resumed normal shipments Friday after its distribution centers were crippled by three days of severe technical problems, a spokesman said.

SAN FRANCISCO - Online DVD rental leader Netflix Inc. resumed normal shipments Friday after its distribution centers were crippled by three days of severe technical problems, a spokesman said. The Los Gatos-based company also offered a 15 percent credit to customers whose discs were delayed by the outage, the longest disruption in service since Netflix launched its subscription service nine years ago. The outage held up shipments for about a third of the company's 8.4 million subscribers, meaning the total value of the credits could run into the millions of dollars. The credits will automatically appear on customers' next billing statement, according to Netflix spokesman Steve Swasey... [ Read more on www.yahoo.com ]

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