InternetAT&T offers in-home tech assistance (USATODAY.com)

USATODAY.com - AT&T, taking aim at Best Buy's Geek Squad and other tech services, has launched a 50-state in-home support service for computers, TVs, broadband, wireless and more.

AT&T, taking aim at Best Buy's Geek Squad and other tech services, has launched a 50-state in-home support service for computers, TVs, broadband, wireless and more. Prices start at just $69 - and you don't have to be an AT&T customer to use the service. Called "AT&T ConnecTech," the new service is not available to businesses. The service, about nine months in development, grew out of a recognition that life for tech consumers is becoming increasingly complicated as new, even more sophisticated devices and services are introduced, says Carmen Nava, AT&T's senior vice president of consumer marketing operations. "The home has become a very complex place," she says. ConnecTech services run the gamut from hanging flat-screen TVs and installing wall-mounted speakers to setting up home computer networks. It also offers remote PC and phone support for digital products, including digital cameras and MP3 players. Matt Davis, a research director at IDC, says AT&T's timing is good. "This wave of complexity is occurring" as new, converged services hit the market, he says. Many consumers, he says, "... [ Read more on www.yahoo.com ]

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